Introduction
Welcome to the Bamboo Beans website (www.bamboobeans.com). By accessing or using this website, you agree to be bound by the following terms and conditions. Please read them carefully before making any transaction or using our services.
Bamboo Beans reserves the right to modify, update, or change these terms and conditions at any time without prior notice. Continued use of the website constitutes your acceptance of such modifications.
1. Site Terms of Use
When using this website and all of its features, users must comply with the following:
• Access is permitted only for purposes related to purchasing and obtaining product information.
• Users may not reproduce, distribute, sell, or modify any part of this website without written consent.
• Users are prohibited from uploading or distributing content that infringes on intellectual property rights or contains defamatory, obscene, or illegal material.
2. Product Information
We strive to ensure that all product information, descriptions, and pricing are accurate. However, errors may occur, and Bamboo Beans reserves the right to correct any inaccuracies or cancel orders affected by incorrect listings.
3. Transactions
• All listed prices exclude shipping and handling fees unless otherwise stated.
• Orders are processed only after full payment confirmation.
• Bamboo Beans guarantees that each product has been quality-checked before shipment.
• If the product arrives damaged or defective, customers must report it within 48 hours of receipt via email: hello@bamboobeans.com.
• Shipping issues caused by third-party couriers are not the responsibility of Bamboo Beans.
• All sales are final once the order has been processed, except for cases approved under our Refund Policy.
4. Payment Policy
Payments made through our website must follow secure and verified channels.
• The name on the payment method (card, bank account, or digital wallet) must match the billing information entered at checkout.
• If a difference occurs between the payment name and order name, the transaction will still be considered valid and authorized, as long as the payment was successfully processed from a verified account.
• By completing the payment, the customer confirms that they are the rightful owner or have obtained authorization from the account holder.
All payments completed are considered final and binding. Any fraudulent activity or misuse of payment methods will be reported to the relevant authorities and payment gateway provider.
5. Chargeback & Dispute Handling
In the event of a chargeback or payment dispute, Bamboo Beans reserves the right to provide evidence such as order details, delivery proof, and communication records to the payment provider or financial institution to validate the transaction.
Refunds related to chargebacks apply only to the disputed transaction and do not affect other completed orders or balances.
6. Privacy Policy
We respect and protect your personal data. Any information collected during the transaction process will be used solely for order processing and service improvement. Please refer to our Privacy Policy for full details on how your data is managed.
7. Legal Jurisdiction
We reserve the right to change these terms and conditions at any time. Changes will be posted on this site, and continued use of this site after the changes are made constitutes acceptance of the new terms.
8. Contact
If you have any questions or concerns regarding these Terms & Conditions, please contact us via: