Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from bamboobeans.com.
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Personal Information We Collect:
When you make a purchase, we collect certain information from you, including your name, billing address, shipping address, and payment information (processed via secure 3D Secure payment gateways), email address, and phone number.
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How Do We Use Your Personal Information?
- Fulfill orders placed through the Site (including processing payment, arranging for shipping, and providing invoices).
- Communicate with you and provide customer support.
- Screen our orders for potential risk or fraud (specifically for international credit card transactions).
- Validate physical delivery through our internal logistics fleet by recording proof of receipt.
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Data Security & Protection:
Your payment details are encrypted via 3DS technology. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
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Third-Party Services & Legal Disclosure:
We share your Information with third parties to help us use your Information, as described above (e.g., payment gateways and logistics partners).
Legal Disclosure: In the event of a payment dispute, chargeback, or fraudulent claim, we reserve the right to share transaction data, IP logs, and proof of delivery with the relevant banking institutions and legal authorities to resolve the matter.
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Contact Us:
For more information about our privacy practices, please contact us by e-mail at hello@bamboobeans.com or via WhatsApp: 0857-4610-6407.
