This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from bamboobeans.com
1. Personal Information We Collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed via secure 3D Secure payment gateways), email address, and phone number.
2. How Do We Use Your Personal Information?
We use the Order Information that we collect generally to:
- Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
- Communicate with you and provide customer support.
- Screen our orders for potential risk or fraud (specifically for international credit card transactions).
- Validate physical delivery through our internal logistics fleet by recording proof of receipt.
3. Data Security & Protection
We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. Your payment details are encrypted via 3DS technology. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Third-Party Services & Legal Disclosure
In general, the third-party providers used by us (such as payment gateways and logistics partners) will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Legal Disclosure: We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions. In the event of a payment dispute or fraudulent claim, we reserve the right to share transaction data and proof of delivery with the relevant banking institutions and legal authorities.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at the address provided on our website.
